30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all paid AL IntelliFlow subscriptions. If you are not satisfied with your purchase, you may request a full refund within 30 days of your initial subscription payment.

How Refunds Are Processed

AL IntelliFlow uses Paddle.com as our Merchant of Record. Paddle handles all payment processing, invoicing, and refunds on our behalf.

To request a refund, you can either:

Visit paddle.net and look up your order using the email you used at checkout, or
Email us at aldigitalintelligencegroup@gmail.com with your order details, and we will coordinate the refund with Paddle on your behalf.

Approved refunds are typically returned to your original payment method within 5–10 business days, depending on your bank or card issuer.

What's Covered

Your first 30 days on a paid Pro or Scale subscription — full refund, no questions asked.
Duplicate or accidental charges — refunded in full at any time.
Service unavailability or material defects we are unable to resolve — refunded on a pro-rated basis.

What's Not Covered

Renewal payments after the first 30 days. You can cancel anytime from your billing settings to prevent the next renewal — your access continues until the end of the current paid period.
14-day free trials do not involve a charge, so there is nothing to refund. If no paid subscription is started before the trial ends, your account is simply paused.

Chargebacks

If you have a billing concern, please contact us or Paddle before initiating a chargeback with your card issuer. We are almost always able to resolve issues directly and quickly.

Contact

Questions about this Refund Policy? Reach us at aldigitalintelligencegroup@gmail.com.